Privacy Policy

[Last Updated: September 4th, 2023]

WYLDSAGE ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (www.wyldsage.com) or otherwise interact with us.

1. ABOUT US

This is a Privacy Policy of WYLDSAGE. We operate the website www.wyldsage.com. WYLDSAGE is a subsidiary of Wyld Wolf Inc., a company registered in The United States under company number 88-0537447 and our registered office and main trading address is 201 Northern Boulevard, Germantown NY, 12526.

You can contact us at shop@wyldsage.com

2. INFORMATION WE COLLECT

2.1 Information You Provide To Us

When you conduct a transaction on our website, sign up to our marketing communications, place an order, or contact us, we will collect personal information you give us such as your name, billing and shipping address, phone number, email address and payment information (including credit card information). Your personal information will be used for the specific reasons stated above only.

2.2 Information We Automatically Collect

We collect certain information automatically when you visit our website, including your IP address, browser type, and device information through cookies and similar technologies. Please refer below to our Cookie Policy for more details.

We also collect personally identifiable information (including name, email, phone number, shipping and billing address) and payment details (including credit card information).

3. HOW WE USE YOUR INFORMATION

We may use the information we collect for the following purposes:

To process and fulfill your orders, including sending order confirmations and shipping notifications.
To provide customer support and respond to your inquiries.
To personalize and improve your experience on our website.
To send you marketing communications if you have opted in to receive them.
To detect and prevent fraud and unauthorized access.
To comply with legal obligations.

4. HOW WE STORE, USE, SHARE AND DISCLOSE YOUR PERSONAL INFORMATION

Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

5. COOKIES AND TRACKING TECHNOLOGIES

5.1 Cookies

We use cookies (small text files stored on your device) to collect information about your browsing behavior on our website. Cookies help us remember your preferences and improve your shopping experience. For more information regarding what cookies are, please visit: https://allaboutcookies.org/

5.2 Types of Cookies

Essential cookies placed on our website:

XSRF-TOKEN: Used for security reasons [Duration: Session]
hs: Used for security reasons [Duration: Session]
svSession: Used in connection with user login [Duration: 12 months]
SSR-caching: Used to indicate the system from which the site was rendered [Duration: 1 minute]
_wixCIDX: Used for system monitoring/debugging [Duration: 3 months]
_wix_browser_sess: Used for system monitoring/debugging [Duration: Session]
Consent-policy: Used for cookie banner parameters [Duration: 12 months]
smSession: Used to identify logged in site members [Duration: Session]
TS*: Used for security and anti-fraud reasons [Duration: Session]
bSession: Used for system effectiveness measurement [Duration: 30 minutes]
fedops.logger.X: Used for stability/effectiveness measurement [Duration: 12 months]

5.2 Other Tracking Technologies

We may also use other tracking technologies such as web beacons, pixel tags, and similar technologies to collect information about your interactions with our website and emails.

5.3 Your Cookie Choices

You can manage your cookie preferences by adjusting your browser settings. Please note that disabling cookies may affect your website experience.

The following links explain how to access cookie settings in various browsers:

5.4 Wix

Wix.com platform uses cookies for important reasons, such as:

To provide a great experience for our visitors and customers.
To identify your registered members (users who registered to our site).
To monitor and analyze the performance, operation and effectiveness of Wix's platform.
To ensure their platform is secure and safe to use.

6. WITHDRAWAL OF CONSENT

You have the right to withdraw your consent to the processing of your personal information at any time. To withdraw your consent or opt-out of specific data processing activities, please contact us at www.wyldsage.com.

7. COMMUNICATION WITH OUR VISITORS

We may contact you to notify you regarding your order(s), to resolve a dispute, to collect fees or monies owed, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

8. DISCLOSURE OF YOUR INFORMATION

We may share your personal information with:

Service providers who help us with order processing, shipping, and other business functions.
Legal authorities when required to comply with applicable laws and regulations.
Other third parties with your consent.

9. YOUR CHOICES

You have the following choices regarding your personal information:

You can opt-out of receiving marketing communications at any time by contacting us at www.wyldsage.com.
You can manage your cookie preferences as described in Section 5.3.

10. SECURITY

We take reasonable measures to protect your personal information from unauthorized access and disclosure. However, no data transmission over the internet can be guaranteed as completely secure.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on our website with the "Last Updated" date.

12. CONTACT US

If you have any questions or concerns about this Privacy Policy, our data practices, or wish to withdraw your consent, please contact us at: shop@wyldsage.com

Privacy Policy

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